Three forms of responsibility - new rules for travel services to operate in Belarus since 2023

29 августа 2022
In Belarus, new rules for the provision of tourist services will operate starting next year. The changes are overdue in connection with the forthcoming updating of the relevant law. The main purpose of some innovations is to protect the interests of those who travel abroad in case of unforeseen circumstances. For example, three forms of protection of the responsibility of the operator to the tourists are introduced. This is a bank and insurance guarantee, as well as the creation of a fund. 

Irina Voronovich, Director of the Tourism Department of the Ministry of Sports and Tourism of Belarus: 

“Tour operators themselves create a fund to resolve any unforeseen situations. In any case, if there will be such a fund, the organizers of this fund themselves can make decisions about financing marketing activities, for example. This is one of the most important innovations. And the rules also prescribe the division of responsibility of the tour operator and the travel agent. This is also a serious issue, which has not previously been identified in our country.”